Clients & institutions

For institutions that cannot afford a mistranslation.

Courts, hospitals, authorities and law firms come to us for the languages they cannot fill anywhere else — and for a process that holds up to scrutiny afterwards.

Sectors we serve

Where our linguists are asked to work.

Courts & judiciary

Hearings, witness testimony, sight translation and certified case documentation.

Hospitals & clinics

Consultations, diagnostics, emergency care and informed consent interviews.

Law firms

Client meetings, depositions, witness statements and appeal paperwork.

Immigration & asylum authorities

Protection interviews, determination files and supporting evidence.

Social & youth services

Family support meetings, child protection reviews and probation sessions.

Insurance & claims

Claim assessments, medical reviews and investigation interviews.

International organisations & NGOs

Field missions, community outreach and programme documentation.

Universities & schools

Parent meetings, admissions paperwork and academic records.

Compliance & process

Paperwork that survives an audit.

01

Confidentiality undertakings

Signed non-disclosure agreements on every engagement, extended to sub-contracted linguists.

02

Data protection

Case files handled under GDPR-aligned procedures, with secure transfer and defined retention periods.

03

Procurement ready

Purchase orders, framework rates, cost centres on invoices and completed vendor onboarding.

04

Insurance & accountability

Professional indemnity cover and a named coordinator responsible for your account.

05

Audit trail

Every assignment logged: who interpreted, when, for whom, and what was delivered.

Engagement models

Four ways institutions work with us.

Per assignment

One-off hearings, consultations and documents, quoted per hour or per page.

Framework agreement

Agreed rates, response times and invoicing for institutions with recurring demand.

Retained capacity

Guaranteed availability on set days for courts, clinics and legal teams.

Emergency line

Out-of-hours cover for urgent interviews, admissions and injunctions.

Framework terms, sample certifications and references from institutional clients are available on request, once a confidentiality undertaking is in place.

Need an interpreter or a certified translation?

Send the assignment and we will confirm a linguist, a rate and a time — quotes within 45 minutes during office hours.